Outsourced Sales & Service

Outsourced Retail Solutions That Drive Sales

Quest, as a leader in retail staffing and merchandising services, provides a variety of custom outsourced sales and service solutions that help our clients educate consumers and store employees, generate leads, maintain their shelves and displays, and increase sales.  By partnering with Quest, our clients realize the benefits of maintaining experienced and highly-trained field teams without the administrative and expense factors that come with hiring, training, and managing employees.  Plus, Quest manages the entire process, from recruiting and staffing to training and scheduling to project management and reporting.

Service Categories

  • Regional and local field sales and service teams
  • Assisted retail sales
  • Field training specialists
  • In-store demonstrations
  • Lead generation

Our Experience

  • Department Stores
  • Home Improvement
  • Discount/Dollar Stores
  • Home Goods
  • Drug
  • Food & Grocery
  • Hobby/Crafts
  • Consumer Electronics
  • Convenience
  • Apparel
  • Pets
  • Office Supplies

Visibility. Accountability.

Quest’s In-Store Service Reporting System

Quest’s in-store retail service reporting system enables clients to drill down to the store level to view mission-critical progress reports, project updates, schedules, and photographs. Reports and photographs are submitted by our field teams via mobile device and are uploaded in real-time to the system. The dashboard is available to clients 24/7/365 via a password-protected portal and all data is unedited and unfiltered.

We have developed a work force that thrives under our customer service philosophy. Exceeding the expectations of our clients is our key focus when hiring and training our associates. This is why we have been a retail industry leader for decades!

- Larry Kaminsky Director, Human Resources